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Note
If Office installation fails, see What to try if you can't install or activate Office 2016 for Mac. Launch an Office for Mac app and start the activation process. Click the Launchpad icon in the Dock to display all of your apps. Click the Microsoft Word icon in the Launchpad. Hi I recently bought a Microsoft office 2016 for Mac. I tried to install it but it is not working. When I try to activate it through word it tells me no licence found. Technician's Assistant: When did you last change your password. Apple ID? Technician's Assistant: Did you try resetting through Apple's online account reset.
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you try to activate or sign in to any of the Microsoft Office 2016 applications after you install the version 15.33 update, you receive a blank authentication screen. Additionally, you may see any of the following symptoms.
Symptom 1
The following issues occur in the Unified Logging Service (ULS) log:
- The server has redirected to a non-https URL.
- Errors occur in Azure Active Directory Authentication Library (ADAL) authentication.
To locate the ULS log, open Finder and browse to the following path:
~/Library/Containers/com.microsoft./Data/Library/Caches/Microsoft/uls/com.microsoft./logs
Note represents the name of the application that you are troubleshooting.
Symptom 2
You notice that in an HTTP trace, the server response includes multiple WWW-Authenticate headers, such as the following:
WWW-Authenticate: Negotiate
WWW-Authenticate: NTLM
Cause
The symptoms occur for the following corresponding reasons:
Symptoms
When you try to activate or sign in to any of the Microsoft Office 2016 applications after you install the version 15.33 update, you receive a blank authentication screen. Additionally, you may see any of the following symptoms.
Symptom 1
The following issues occur in the Unified Logging Service (ULS) log:
- The server has redirected to a non-https URL.
- Errors occur in Azure Active Directory Authentication Library (ADAL) authentication.
To locate the ULS log, open Finder and browse to the following path:
~/Library/Containers/com.microsoft./Data/Library/Caches/Microsoft/uls/com.microsoft./logs
Note represents the name of the application that you are troubleshooting.
Symptom 2
You notice that in an HTTP trace, the server response includes multiple WWW-Authenticate headers, such as the following:
WWW-Authenticate: Negotiate
WWW-Authenticate: NTLM
Cause
The symptoms occur for the following corresponding reasons:
Cause for symptom 1
Office 2016 For Mac Not Activating Key
Starting from Office 2016 for Mac version 15.33, unsecured endpoint traffic is blocked in authentication flows. Install docker ubuntu 18.04 server.
Cause for symptom 2
Starting from Office 2016 for Mac version 15.33, the authentication method no longer selects NTLM authentication when multiple WWW-Authenticate headers are present in the response. The issue occurs when the selected authentication method is unsuccessful.
Resolution
Resolution for symptom 1
Configure all authentication endpoints to use the Secure Sockets Layer (SSL) protocol.
How To Activate Microsoft Office 2016 Free
Resolution for symptom 2
Install the September 2017 update for Office 2016 for Mac version 15.38.
More Information
Office 2016 Not Activating
More information for symptom 1
Activating Office 2016 Without Key
The resolution applies when you use Microsoft Active Directory Federation Services or non-Microsoft federation solutions.
